Private Internet Access VPN review: Low price, high level of service – Good Gear Guide


US$9.95 / AU$13.99 per month at Private Internet Access

Private Internet Access
in brief:

  • P2P allowed: Yes
  • Business location: United Kingdom and
  • Number of servers: ~10,000
  • Number of country locations: 78*
  • Cost: $40 (billed annually)
  • VPN protocol: OpenVPN
  • Data encryption: AES-128 (GCM)
  • Data Authentication: (GCM)
  • Handshake: RSA 4096-bit

Private Internet
Access (PIA) has been a favorite third-party VPN for many users
thanks to its excellent pricing and good privacy promises. The
company has changed hands since last we reviewed it and is now
owned by Kape Technologies. So is it the same service that we’ve
been using for the past few years? Let’s dive in and have a

Note: This
review is part of our best VPNs roundup. Go there for details about
competing products and how we tested them.

Features and services

Private Internet Access
with an active internet connection.

Private Internet Access

When you first open PIA it looks the same as we’ve seen since
the company overhauled its app in 2019. You get a simple panel in
the lower-right corner of your screen. This panel is fixed to that
location and cannot be moved. That’s not a choice I particularly
like, as it feels too constrained to me, but this one is not too
bad since it’s pretty well organized and the window is large

There’s a big on/off button at the top and below that is an
indicator for your chosen location—clicking it takes you to a
different screen where you can choose from among PIA’s various
country options. If there are multiple location options in a given
country there’s a downward-facing arrow to the left of the country
name displaying all the options. You can make the list more compact
by closing those multiple options.

Each country location has its ping time right next to it in
milliseconds and there’s a heart icon for marking specific
locations as favorites.

Overall, this is a nice design, and PIA organizes this list in
two different ways: latency or name. That makes it much easier for
people who are only interested in speed versus those who want a
specific country. …….


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